Printer Not Working in Windows 8

[ad]Dear Computer Lady,

I have a new Acer computer that includes Windows 8 my printer will not work.

I have a Lexmark X7350 printer that worked fine with my old computer.

Is there something special I need to do as far as settings go in order to use my printer again.

I would love to be able to print again, especially coupons.

Sincerely, Lisa

Dear Lisa,

In order to use your old printer with your new computer, you will need to find out if Lexmark has written software (called drivers) for your printer model that will work with Windows 8.

The best thing to do is go to the Lexmark website and search for your printer model.

If Lexmark has Windows 8 software for your printer, you will be able to download and install it.

If Lexmark has not provided Windows 8 software for your printer, unfortunately, your only option is to replace the printer with a newer model.



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Elizabeth Boston is a Web designer, Social Media Consultant and managing editor of, “Ask The Computer Lady”.
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    • Rhino
    • May 19, 2014

    All this brings up the question as to why you cannot use generic drivers to run printers anymore? In earlier versions of windows, if an older printer wouldn’t work on the later version of windows all you had to do was use a generic printer driver such as a Epson, and there was another common one but the name eludes me right now.

    Must be all this new and improved stuff eh?

      • Midnight.Savannah
      • May 28, 2014

      Microsoft have decided to get nasty and are refusing to provide drivers for printers more than a couple of years old for Win7 Win8 and Win8.1. They are also refusing to give printer companies the information they need to make the necessary drivers themselves. So either you buy a new printer or get a computer with a non Microsoft OS. It would be far easier and cheaper to buy a new printer unless you are ready to upgrade computer anyway

        • Rhino
        • June 1, 2014

        I’m sorry, but Microsoft “does” provide the printer companies with the information they need. The printer companies have decided to NOT implement backwards compatibility so that they can sell more new and improved printers //sarcasm

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