Comment Problem With Windows

Dear Computer Lady,

I have a Compaq with 1GB memory and 250 GB hard drive with Windows XP.
Lately when I want to type an e-mail or make a comment in the comment column of newspaper items I can’t type without rebooting my computer. This happend about once a week or so. The machine is six years old.

Is there any way I can eliminate this problem without getting a new machine?

Every time I reboot I have to go back and retrieve all informaation I have lost. This old man has learned a lot from your articles but I can’t find anything about this problem in the archives. What’s up with this?

Any help appreciated, clyde


Dear Clyde,

While I have not heard of this exact problem with Windows, it sounds like one of the many symptoms of software rot. (for an explanation of software rot, see this article: )

You might be able to avoid the problem by using a different web browser. My suggestion would be Google Chrome because it tends to run faster, but you could also try Mozilla Firefox.

If that doesn’t solve your problem with Windows, search around and find the recovery disks that came with your computer. Backup your files, and then run those recovery disks.

Be sure that you have backed up and verified your files before you run the recovery disks, because they will erase your computer and put it back the way it was when you first brought it home.

On a six year old computer, running the recovery disks MIGHT give you a few more years of use on the computer.

The one hardware upgrade that a computer this old would benefit from is a RAM upgrade. You can use The Crucial Memory Advisor™ in the right-hand column of this page to see if your computer qualifies for an upgrade, and how much it will cost.


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