[ad]Dear Computer Lady,
My desktop is a 2 year old HP. I had been leaving it on & just moving the mouse to wake it up.
The past 2 or 3 months, it won’t wake up. I have to do a “hard” shutdown & restart. I know this is not a good thing to do because it can damage the hard drive.
I now shut it down & restart it every time I use it which is a rather slow process!
Could it possibly be the monitor?
What do I need to do?
Love, love, love, your helpful news letter. Suzanne
I’ll give you the easy answer first. No, it is not your monitor.
It sounds like the power settings are giving you some trouble. This is one of the most common issues I have seen with Windows. It could have been caused by going for long stretches of time without shutting down the computer, or it could just be something is corrupt.
I always suggest that you shut down your computer at the end of each day, and start it up fresh in the morning. Only use the sleep feature during the day.
Now that your computer won’t wake up, you will either need to fix the problem, turn off the automatic sleep settings, or continue to shut it down after each use.
You can adjust the sleep settings in the Control Panel. Open the “Hardware and Sound” and then, “Power Options” sections. Sometimes changing the settings will fix the problem, or just change all the settings to, “Never” to keep your computer on.
If you are still having problems, bring your computer into my shop (or a local shop if you don’t live nearby) and I can help you solve the problem.