Desktop Icons Frozen

Dear Computer Lady,

My desktop icons are “frozen”. By that, I mean I cannot click on and drag my desk top icons anywhere, they refuse to “drag”.

This recently happened when I put a wallpaper from Microsoft on my screen, which I’ve never done before. Now I can’t change the size, or move my desktop icons. What can I do?

Thank you in advance for all your help,
Mary Ann

Dear Mary Ann,

It sounds like you might have “Auto Arrange” turned on.

To turn off Auto Arrange, right click on a blank spot on your desktop, point to “View” in the context menu that appears, then click on “Auto Arrange Icons” to turn it on or off.

Hopefully this fixes your problem.


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Elizabeth Boston is a Web designer, Social Media Consultant and managing editor of, “Ask The Computer Lady”.
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