[ad]Dear Computer Lady,
When trying to logon I get this message “user profile service failed the logon. user profile cannot be loaded.
I have been using the same password and have not forgotten it just used it yesterday. I am the only one that uses this computer.
Can you please help me.
Thank you, Janice
Dear Janice,
This is a fairly common computer problem recently. Your user profile has become corrupt.
I can’t give you an easy way to fix it, I have several methods that I try, sometimes the first one works (editing the registry), sometimes I have to backup documents and re-install Windows to get it working again.
The best thing to do is take it to a local computer shop and have them take care of the problem for you.
Elizabeth
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Elizabeth Boston is a Web designer, Social Media Consultant and managing editor of, “Ask The Computer Lady”.
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