User Profile Service Failed The Logon

[ad]Dear Computer Lady,

When trying to logon I get this message “user profile service failed the logon. user profile cannot be loaded.

I have been using the same password and have not forgotten it just used it yesterday. I am the only one that uses this computer.

Can you please help me.

Thank you, Janice

Dear Janice,

This is a fairly common computer problem recently. Your user profile has become corrupt.

I can’t give you an easy way to fix it, I have several methods that I try, sometimes the first one works (editing the registry), sometimes I have to backup documents and re-install Windows to get it working again.

The best thing to do is take it to a local computer shop and have them take care of the problem for you.



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Elizabeth Boston is a Web designer, Social Media Consultant and managing editor of, “Ask The Computer Lady”.
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